1. Introduction
Welcome to Nollie. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.
2. Information We Collect
2.1 Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, and password.
- Profile Information: You may provide additional information like company name, business details, and profile picture.
- Payment Information: For paid plans, we collect billing information through our payment processor. We do not store full credit card numbers.
- Content You Create: Files, messages, invoices, project information, and other content you upload or create within our Services.
- Communications: When you contact us for support or feedback, we collect the information you provide.
2.2 Information Automatically Collected
- Usage Data: Information about how you use our Services, including pages visited, features used, and time spent.
- Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.
- Analytics: We use Google Analytics and Firebase Analytics to understand how our Services are used.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send administrative information, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Personalize your experience and deliver relevant content
- Send marketing communications (with your consent)
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 With Your Consent
We share your information when you give us explicit permission to do so.
4.2 Service Providers
We share information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting providers (for data storage)
- Payment processors (for billing)
- Analytics providers (for usage analysis)
- Email service providers (for communications)
These providers are contractually required to protect your information and use it only for the services they provide to us.
4.3 Business Transfers
If Nollie is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.
4.4 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Secure backup procedures
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, accounting, or security purposes.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Export: Request a copy of your data in a portable format
- Opt-out: Opt-out of marketing communications
- Object: Object to processing of your information
To exercise these rights, contact us at privacy@nollie.net.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
9. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we will provide prominent notice or obtain your consent as required by law.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@nollie.net
- Support: support@nollie.net