One-Click Capture
Select a job from the dispatch timeline and all the data is captured instantly — customer info, vehicle details, addresses, job type, and more.
Browser Extension
Dispatch to TowBooks,
In One Click.
Tow Jam captures job data from Salesforce Field Service dispatch and auto-fills TowBooks forms instantly. No more re-typing. No more errors. Just seamless dispatch.
Built for Dispatchers
Every feature is designed to eliminate manual data entry and speed up your workflow
Auto-Fill TowBooks
Opens TowBooks and automatically fills out the new call form with all captured data. Fields are highlighted so you can review at a glance.
Smart Vehicle Parsing
Intelligently parses vehicle strings in any format — extracting color, year, make, and model from 80+ manufacturers and 40+ color names.
Job Type Mapping
Automatically converts roadside service types (jumpstarts, tows, lockouts, tire changes, winch outs) to their TowBooks equivalents.
Manual & Auto Modes
Use the floating menu for manual control, or let Tow Jam automatically open TowBooks and fill everything in one seamless operation.
Field-by-Field Copy
Need just one piece of data? Use the draggable info panel on TowBooks to copy individual fields with dedicated copy buttons.
How Tow Jam Works
Three steps. Zero re-typing.
1
Open Salesforce Dispatch
Navigate to your Salesforce Field Service dispatch page. Tow Jam detects job listings and adds copy controls automatically.
2
Click "Copy to TowBook"
Select a job and click the button. All data — customer, vehicle, location, job type — is captured and stored.
3
TowBooks Auto-Fills
TowBooks opens and the new call form is populated instantly. Review the highlighted fields and submit.
Supported Job Types
Handles every common roadside service call
Jump Start
Flatbed Tow
Lockout
Tire Change
Winch Out
Fuel Delivery
Long Distance Tow
Passenger Car Tow
Ready to Speed Up Your Dispatch?
Tow Jam saves dispatchers time on every single call. Stop re-typing and start dispatching faster.
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