1. Acceptance of Terms
By accessing or using Nollie's website and services (the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Services.
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or prominent notice on our website. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.
2. Description of Services
Nollie provides business productivity tools including:
- Portal: A white-label client communication platform for file sharing, invoice management, and project tracking
- SayDo: A voice-first task management application (when available)
- Other tools and services we may offer from time to time
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time.
3. User Accounts
3.1 Account Creation
To use certain features of our Services, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use of your account
3.2 Account Eligibility
You must be at least 18 years old to create an account. By creating an account, you represent that you meet this age requirement.
3.3 Account Termination
We may suspend or terminate your account if you violate these Terms or for any other reason at our discretion. You may terminate your account at any time from your account settings.
4. Acceptable Use
You agree not to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Upload malicious code, viruses, or harmful software
- Attempt to gain unauthorized access to our systems
- Use the Services to spam, harass, or harm others
- Scrape, data mine, or otherwise extract data from the Services
- Impersonate others or provide false information
- Use the Services for any illegal or unauthorized purpose
- Resell or redistribute the Services without permission
5. User Content
5.1 Your Content
You retain all rights to the content you upload, create, or share through the Services ("User Content"). By using the Services, you grant us a limited license to store, process, and display your User Content solely to provide the Services to you.
5.2 Content Responsibility
You are solely responsible for your User Content. You represent that you have all necessary rights to your User Content and that it does not violate any laws or third-party rights.
5.3 Content Removal
We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable, in our sole discretion.
6. Payment Terms
6.1 Pricing
Certain features of our Services require payment. Current pricing is available on our website. We reserve the right to change our prices at any time, with notice for existing customers.
6.2 Billing
- Paid plans are billed monthly or annually, as selected
- Payment is due at the beginning of each billing period
- All fees are non-refundable except as stated in our refund policy
- You authorize us to charge your payment method automatically
6.3 Refunds
We offer a 30-day money-back guarantee for first-time purchases. Contact us within 30 days of your initial purchase for a full refund.
6.4 Failed Payments
If a payment fails, we may suspend your access to paid features until payment is received. Accounts with failed payments for more than 30 days may be terminated.
7. Intellectual Property
7.1 Our IP
The Services, including all content, features, and functionality, are owned by Nollie and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Services without our permission.
7.2 Trademarks
"Nollie," "Portal," "SayDo," and related logos are trademarks of Nollie. You may not use these trademarks without our prior written permission.
8. Privacy and Data Protection
Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to our collection and use of your information as described in the Privacy Policy.
9. Third-Party Services
Our Services may integrate with or link to third-party services. We are not responsible for these third-party services, and your use of them is at your own risk. You should review their terms and privacy policies.
10. Disclaimers and Limitations of Liability
10.1 Service "As Is"
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or secure.
10.2 Limitation of Liability
To the maximum extent permitted by law, Nollie shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
10.3 Maximum Liability
Our total liability to you for any claims arising from your use of the Services shall not exceed the amount you paid us in the 12 months prior to the claim, or $100, whichever is greater.
11. Indemnification
You agree to indemnify and hold Nollie harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:
- Your use of the Services
- Your User Content
- Your violation of these Terms
- Your violation of any rights of another party
12. Data Backup and Loss
While we implement backup procedures, we are not responsible for any loss of User Content. You are responsible for maintaining your own backups of important data. We recommend regularly exporting your data.
13. Service Level and Uptime
We strive to maintain high availability of our Services but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance when possible. We are not liable for any downtime or service interruptions.
14. Dispute Resolution
14.1 Informal Resolution
If you have a dispute with us, please contact us first at support@nollie.net so we can try to resolve it informally.
14.2 Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
14.3 Arbitration
Any disputes arising from these Terms or the Services shall be resolved through binding arbitration, except where prohibited by law. You waive your right to a jury trial or to participate in a class action lawsuit.
15. General Terms
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nollie regarding the Services.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
15.4 Assignment
You may not assign or transfer these Terms without our consent. We may assign these Terms at any time without notice.
16. Contact Information
If you have questions about these Terms, please contact us:
- Email: legal@nollie.net
- Support: support@nollie.net